Frequently Asked Questions
Everything you need to know about your Rosie Etienne experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or size exchange.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your garments ethically produced?
Yes, Rosie Etienne is committed to ethical fashion. We work exclusively with certified manufacturers who ensure fair wages, safe working conditions, and sustainable production practices.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer interest-free installment plans through Klarna and Afterpay.
Can I track my package once it has been shipped?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.